在使用Gate Crypto Card之前，您需要确保卡内有足够的余额，否则交易将被拒绝并可能被冻结，您可以通过登录Gate账户，选择“购买加密货币”中的“Gate Card”进行充值，或者在Gate App中进入“财务”下的“Gate Card”进行操作，点击“充值”按钮后选择您希望使用的加密货币进行充值，最低充值金额为15 USDT，充值后您将收到相应的欧元余额，可以开始使用该卡，值得注意的是，Gate Crypto Card只能通过您在Gate Spot钱包中的资金进行充值，无法直接从其他平台转账，避免从第三方来源如金融钱包或博彩网站直接发送资金，以免交易未能成功并导致资金难以追回，此外，充值存在每日、每月及每年限额，如果您的充值金额或次数超过限制，充值将失败，更多关于Gate Crypto Card充值和余额限制的信息，请查看相关帮助文章，如有疑问，欢迎联系客户支持或发送邮件至support@gatelt.com。

It’s necessary for you to top-up your Gate Crypto Card with enough balance before using it, otherwise, your transaction will be rejected and potentially frozen.

1.How to add funds to Gate Card?

If you are using the Gate website, log in to your Gate account and click [Buy Crypto] - [Gate Card]. You can access it from the footer of the page: [Products] - [Card]; If you are using the Gate App, log in to your Gate account and navigate to the “Gate Card” section under “Finance”.

a. Now, click on the “top-up” button under Gate Card if you are on the App or “top-up with Crypto” button on the web.

b.Choose the crypto that you would like to use to top-up the card (Gate supports all cryptos that you have on your spot account for top-up). The minimum top-up amount is equivalent to 15 USDT.

c.After confirming the top-up (payment from your spot account to Gate Card), you will receive the top-up amount in Euro in your Gate Card, and you can start to use the card within the top-up balance.

For more details on Gate Crypto Card top-up limit and balance limit, please check this article.

2.Can I transfer funds directly to my Gate Crypto Card from other platforms?

To maintain the integrity of transactions, Gate Crypto Card can only be topped up using the funds stored within your Gate Spot wallet. External platforms, unfortunately, can not be used to fund your Gate Card. Be cautious when sending funds directly from third-party sources like financial wallets or betting sites as these transactions might not be credited to your Gate Card, and recovering those funds could be challenging.

3.Why did topping up my Gate Crypto Card fail?

There are top-up limits on daily, monthly, and yearly in terms of maximum transaction amounts and number of times for top-up. If your top-up amount or number of times exceed this limit, your top-up will fail.

For more details on Gate Crypto Card top-up limit and balance limit, please check this article. If you have any questions, please contact our customer support or email us at support@gatelt.com.